We know it's important that you have confidence when you use your credit card to order online, and that is why we now offer the Craft Holsters Safe Shopping Guarantee. We will help protect you from credit card theft or misuse. The end result? When you buy online from Craft Holsters, you can buy with confidence.
Steps we take to ensure that your purchase is safe:
• Data encryption. To help protect your credit card number and personal information, your payment transaction is encrypted using SSL encryption. Encryption is a process by which software is used to scramble your credit card number and personal information so that they are unreadable by any unauthorized person.
• 3D Security is provided by our payment gateway 2Checkout – your information is sent directly to teh CC processing company through a secure SSL encrypted connection.
If within 30 days of your purchase you discover unauthorized charges, you should promptly contact your credit card company and report the unauthorized charges. You should ask to speak to a representative of the company's fraud department. They‘ll inform you of the company's fraud claim process.
If your credit card company determines that the charges were fraudulent charges resulting from your online purchase at Craft Holsters, and holds you liable for any of the unauthorized charges, contact us immediately. For your convenience, you can contact us by email or by postal mail. In order to help you, we will need the following information:
• Your name
• Daytime phone number
• Billing address
• A copy of the credit card statement in question (please circle fraudulent charges)
• Proof of your credit card company's fraud determination and liability fee
• A description of the incident